Customer Feedback

We absolutely love to hear from our customers! We have a very high participation rate in a post-engagement Satisfaction

Survey (approximately 75%). We are very proud of the fact that our current cumulative (averaged wince 2015) customer satisfaction rating is 9.1 out of 10. (90% of surveys have been given by a 3rd party surveyor)

Below are some of the comments our customers have given the during these surveys:

  • Education

    "ESPO was amazing in helping through the install.  There was nothing but professionalism through the whole process.  The team at ESPO was great."

    - Anthony M.

    Network and Computer System Administrator

    Regional High School System

  • Financial

    "All questions were clearly answered.  Our training hit on everything we needed, and at our own pace so we could spend more time on some things and less on things that weren't as relevant to us.  I'd definitely recommend ESPO."

    - Nancy W.

    Risk Management

    A Leading/National Credit Union

  • Healthcare

    "The ESPO team was informative and helpful, particularly with the WCCP configuration on our ASA.  We wrapped up ahead of schedule, and everything was to our satisfaction."

    - Nate T.

    Technical Systems Analyst, Information Systems

    A Regional Pediatric Hospital

  • Local Government

    It went very well, I like the quick start concept and ESPO doing delivery as they are very knowlegeable. I am very pleased.

    - Rick K.

    Director of IT

    A West Coast Metro Area Transit Authority

  • Manufacturing

    Project management was well done. Kick off call was informative. Only suggestions would be regarding more clear and specific detailed requirements up front. [ESPO Engineer] was great. [He} did a fantastic job. Very knowledgable and had a lot of patience. {The Team's] response time was

    great on basecamp.

    - Chad

    Network Admin

    A Midwest Steel Manufacturer

  • Insurance

    "The ESPO team was very knowledgable in the product and helped us navigate through it seamlessly.  They were punctual, very friendly and answered all my questions."

    - Ken V. CISSP

    Sr. Security Analyst

    Global Leader in the Insurance Space